Job ID/Reference Code
1. Excellent Written and verbal communication & Dynamic and engaging written communication style Ability to use written and verbal skills to establish rapport 2. Technology comfort and should be tech savvy. Must maintain a high level of familiarity with the issues like – Internet issues, Connecting Wifi, Equipment Setup, Remote Control Issues, Registering/Creating online profile, Call Blocking, Setting up Email, Email Access issues, Voicemail Setup. 3. Ability to investigate and analyze issues raised to provide a resolution. 4. Must able to succeed in highly automated environment.
* Location of posting is subject to business requirements